FEEDBACK FORM

 

Company Name:
State:
Address:
City:
Contact Person: Country:
Designation / Position: Postal / Zip Code:
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Item Category / Description
Level of Satisfaction
Excellent
Good
Fair
Poor
  Quality of our & service
1 Product supply same as approved sample.
2 Product choice and availability.
3 Product price reasonable.
4 Product quality.
5 Others:
  Timeliness & reliability of delivery
1 On time delivery within delivery lead time.
2 Response promptly.
3 Provides accurate information for the Shipping or Delivery Advice.
4 Goods delivery discrepancies.
5 Product condition upon delivery.
6 Others:
  Responsive to customer needs
1 In term of documents.
2 Delivers to point of use.
3 Follow up.
4 Others:
  Packaging
1 Packaging specification
2 Package condition.
3 Others:
  Communication skill with customer
1 Communication clear.
2 Positive attitude.
3 Understand customer needs.
4 Develop new idea with customer.
5 Product knowledge of staff.
6 Availability of staff.
7 Others: